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Australia Motors

Content Dispute Process

Last updated 13 September 2026

When to use this process

Use this process if you believe a published review is inaccurate, unfair, or breaches our Community Guidelines, or if your own review was rejected and you believe that was a mistake.

How it works

  1. Submit your dispute through the Contact page, including the URL of the review and a clear explanation of the issue.
  2. We acknowledge your dispute and review the review, the moderation log, and, where relevant, ask the original reviewer for clarification.
  3. We decide whether the content stays as published, is corrected, or is removed, and tell you the outcome.

What this process is not

This is not a mechanism to remove genuine, policy-compliant negative reviews simply because you disagree with them. Honest ownership experiences — including critical ones — are the reason this site exists.

Vehicle owners requesting removal of their own review

If you submitted a review and want it removed, use the private withdrawal link sent to your email, or the Review Removal Request page.